Check your browser:
- Go to http://www.whatismybrowser.com/ to check your browser capabilities and make sure you're using the latest version of your browser
- Clear your browser's cache and cookies. For more information on this, check out this page.
- Try from a different browser – Chrome and Firefox both comply with the latest web standards.
Check your computer:
- Temporarily disable any pop-up blocker software
- Connect your computer directly to the internet instead of a wireless router
- Try from a different computer